Custom Domains

General

• Does a custom domain include email?
• Can I bring my own domain?
• Who can use Custom Domains?
• What are Custom Domains?

Purchasing Domains

• Do I need to assign a domain immediately after purchase?
• My purchase failed. Why are my credits missing?
• What are premium domains?
• Why can’t I buy a domain I found?
• How much does a domain cost?
• How do I buy a domain?

Using and Managing Domains

• Why can’t I unassign my domain right now?
• Can I unassign a domain from a project?
• How long does domain activation take?
• Why does my domain still show a parking page?
• What happens if my project is not live yet?
• How many domains can I use per project?

Subscription Changes

• What happens if I cancel my subscription?
• What happens to my domains if I downgrade my plan?

Renewals and Expiration

• What happens when a domain expires?
• Can I renew my domain?
• Do domains renew automatically?

Credits, Billing, and Refunds

• Are taxes or VAT included?
• Can I get a refund if I change my mind?

Troubleshooting

• I don’t have enough credits
• My domain is stuck in “registering” or “setup”

Ownership and Transfers

• Can I sell or transfer my domain out of Caffeine?
• Do I own the domain I purchase?